Sometimes saying no is difficult, but it is often important to say no at work and in personal relationships. When your coworker asks you to take on a project when you don’t have the bandwidth, pushing the offer back without leaving them to feel declined is a skill.
Similarly, when you are invited for some event, you are not ready for knowing how to say no without hurting someone’s feelings is an art. So, you need to learn how to make delicacy over text or email with the person that you are saying no, so they understand you still care about them. Here are some strategies that help you on how to say no in difficult situations.
Self-Respect: The Key to Saying No
Are you facing it difficult to say no to someone asking for your time? So you say yes and later regret the fact that you should have said no. Do you feel obliged to say yes, even when it obstructs your productivity?
Many people wish to say no; however, feel obliged to reply in a YES. Of course, saying no is not always easy. Most often, this leads to guilt, and no one wants to feel this way. Hence, saying yes is often the only option. No one wants to hurt others’ feelings and certainly does not want to be looked at as selfish. Saying yes helps in building a deeper bond and relationship with people surrounding us.
Friendships are often constructed on a level of cooperation that helps both individuals get what they look for in a friendship. Moreover, strong social bonds also come in the form of respect, and people respect those who have strong self-worth and self-respect.
With a greater level of self-worth and self-respect, a person also has clear boundaries. As such, these boundaries come as expectations and standards that one sets for oneself. When a person adheres to these rules, it helps in maintaining high self-worth and self-respect. Others might not like the rules always, but with time, they will understand and start to value them, respecting the process and, as a result, the person too.
How to say No
When learning how to say no professionally, you are aiming to achieve 2 things:
- say no sensitively
- say no effectively
Here are 6 ways how you can say No:
1. Be Direct
It is easier to say no right away as compared to putting it off. The more you delay, the harder it becomes to say no, as you have the pressure to explain why you took long to reply. Be direct and to the point. If you are finding it hard to reject, you can follow a 2-sentence rule to get it done. Start with a sorry and then provide a reason for rejecting in one sentence.
2. Be Sincere
Often, you may be afraid to say no, as it may burn bridges. You might pretend to be okay and say yes, or sometimes if the person persists, you say yes.
Most people accept a simple no when you are sincere with it. Just give your honest rejection with the reason, and the person will understand. A few examples of how to say no sincerely:
- I am sorry about that; this isn’t what I am looking for
- I am not free to accept this project, as I am busy with something else.
Those who really care will understand, while those who take it as an offense may have unhealthy expectations.
3. Be Positive
Don’t say no with negativity, because it will raise a conflict. It is possible to say no and still maintain a pleasant relationship. It all depends on your ability of how to say no in difficult situations.
Understand that saying no is the part of communication. When you consider no as a bad thing or negative, the same is expressed in your response. You don’t need to feel guilty, bad, or worried about the other person’s feelings. This doesn’t mean that you should be insensitive in your reply; neither should you be obsessed with how the other person will feel.
Explain your position positively and calmly. Let the person understand that you appreciate the request but can’t accept it because of your reason. Make them understand that you currently don’t have the bandwidth to accept the request. Be positive in explaining your point to them. If possible, you can explain that you can reconnect later, can discuss the possibilities, or collaborate.
4. Focus on the Request and not the Person
The most common reason people struggle saying no is that they don’t want to reject the person who requests. While learning to say no, you need to focus on the request and not the person making the request. This will mean that instead of feeling obliged to accept because you are afraid to let the person down, you will look at the request and evaluate if the task fits in your schedule.
- Is it something you can do realistically?
- Is it something that you can do without compromising with your in-hand task delivery?
If the answer comes to be ‘no,’ you should reject it, no matter who asks. It should never be about a person but the request. When you evaluate each request as they are, you will objectively reject those not compatible with you.
5. Don’t Feel Responsible for Others’ Feelings
Don’t make yourself responsible for how others would feel if you say no. Your decision should not be based on how the other person will feel. Most of the time, we bend too much just to make others happy. While doing so, you are only delaying your tasks, and sometimes, you may even miss deadlines for some very important things.
You need to draw a line between helping others and helping yourself. Prioritize your work and happiness over others. However, you should learn how to say no diplomatically and try not to hurt others’ feelings.
Don’t make yourself responsible for others’ feelings, especially when they respond negatively to your no.
6. Be Prepared to Let Go
If a person does not respect your needs and always expects a yes from your side, then you have to rethink the relationship. No one desires to make a conflict, which is why people don’t like saying ‘No.’ But when another person starts taking you for granted and skewing the relationship dynamics in favor of one person, you have to think once if you should keep the relationship or not. Maintaining a healthy relationship requires equal support from each other. It’s not a thing that for one person to continually give and the other to ask for and take it. If you have such people (only takers), you must think about ending that relationship.
However, if the relationship is very important for you, consider sharing your problems with another person. Always worrying about how to say no politely in business or personal life isn’t the actual problem. You must find out the root cause, and this can help you make your relationship stronger. You should be able to talk openly and honestly with him/her while saying no/yes, as you want, without hesitation, guilt, or fear.
With the above tips, you can say no diplomatically while maintaining a stronger relationship with other people. You can find more answers in how to say no book like providing alternative, instead of putting up a straight rejection. Refer to another person who can easily offer help with that person’s permission. Though not every tip will work with everyone, practicing things and watching what works well for both parties will help you master the art of saying no.